Saja Aljuneidi is a research assistant in the Interactive Systems group at OFFIS Institute for Information Technology in Oldenburg. She holds a master’s degree in the field of Human Computer Interaction from Siegen University in Germany, and a bachelor’s degree in Computer Science from Birzeit University in Palestine.

She is currently working on the ISSS.KOM project. Through this project, she aims to explore the potential of integrating voice-based intelligent self-service systems in public administrative processes (i.e., passport renewal), as well as the challenges and the reactions to such technology in such settings.